The phone interview is frequently used for screening candidates and/or for when geography creates a challenge for an on-site interview to occur.
In many ways it is the same as a one-on-one format. However, because telephone interviews do not allow for non-verbal communication, you should pay special attention to clear speech and where you conduct the phone interview.
Quick Tips for Phone Interviews
- Be sure to have a quiet and neat area in which to conduct your phone interview.
- If the employer calls you, be sure to ask for the number in the event you get cut off and need to call back.
- Answer the phone with enthusiasm and positivity. How you first sound on the call counts as a first impression!
- Keep within your reach a copy of your resume, a calendar (should you need to schedule an on-site interview) and any notes or research you may have conducted.
- No gum, no smoking, no eating! But do have a glass of water with you.
- Dress for the interview. The more professional you dress, the more professional you will feel and that will translate over the phone to the interviewer.
- Stand up and smile during the interview. This will keep you alert and sounding enthusiastic.
- Turn off call waiting on your phone.
- Make sure your voicemail is professional in case a potential employer should contact you when you’re not available.
- Take notes and write down the recruiter's name so you remember it.
- Ask questions.
- Do not hang up without knowing next steps in the process.
- Remember to thank the interviewer for his or her consideration and express your interest in the position.
- Following the phone interview, send a formal thank you note along with any information the interviewer might have requested.